Knowledge Base
Find answers to common questions and municipal service guidance.
Frequently Asked Questions
Billing & Payments
How do I pay a utility bill online?
Use Pay Any Bill, choose Utility Bill, then follow the CAC payment prompts. Stored methods and AutoPay are managed from Account Settings.
How do I pay a utility bill online?
Use Pay Any Bill, choose Utility Bill, then follow the CAC payment prompts. Stored methods and AutoPay are managed from Account Settings.
Use Pay Any Bill, choose Utility Bill, then follow the CAC payment prompts. Stored methods and AutoPay are managed from Account Settings.
Billing & Payments
Can I still pay at Borough Hall?
Yes. Online payment is available for convenience, but in-person and mailed payments remain available unless a specific notice says otherwise.
Can I still pay at Borough Hall?
Yes. Online payment is available for convenience, but in-person and mailed payments remain available unless a specific notice says otherwise.
Yes. Online payment is available for convenience, but in-person and mailed payments remain available unless a specific notice says otherwise.
Qa Verification
QA-20260430-20260430163911 FAQ Updated
QA FAQ excerpt updated
QA-20260430-20260430163911 FAQ Updated
QA FAQ excerpt updated
Utilities
How do I link a utility account?
Sign in to the Citizen Action Center, open Utility Portal, and add the account using the account number and ZIP code on the bill.
How do I link a utility account?
Sign in to the Citizen Action Center, open Utility Portal, and add the account using the account number and ZIP code on the bill.
Sign in to the Citizen Action Center, open Utility Portal, and add the account using the account number and ZIP code on the bill.
Utilities
How do I turn AutoPay on or off?
Open Utility Portal, choose the linked account, and use the AutoPay controls shown with the stored payment method details.
How do I turn AutoPay on or off?
Open Utility Portal, choose the linked account, and use the AutoPay controls shown with the stored payment method details.
Open Utility Portal, choose the linked account, and use the AutoPay controls shown with the stored payment method details.
Permits & Inspections
Where do I apply for a permit?
Open Applications and Permits from the Citizen Action Center. Permit forms, fees, and inspection follow-up are routed through CAC-backed workflows.
Where do I apply for a permit?
Open Applications and Permits from the Citizen Action Center. Permit forms, fees, and inspection follow-up are routed through CAC-backed workflows.
Open Applications and Permits from the Citizen Action Center. Permit forms, fees, and inspection follow-up are routed through CAC-backed workflows.
Permits & Inspections
Can contractors submit documents online?
Yes. Contractors can submit applications and supporting documents through the CAC form workflow when the municipality has enabled the form.
Can contractors submit documents online?
Yes. Contractors can submit applications and supporting documents through the CAC form workflow when the municipality has enabled the form.
Yes. Contractors can submit applications and supporting documents through the CAC form workflow when the municipality has enabled the form.
Municipal Services
How do I report a pothole or streetlight issue?
Use Report a Problem so staff can route the request, attach notes, and provide a tracking number.
How do I report a pothole or streetlight issue?
Use Report a Problem so staff can route the request, attach notes, and provide a tracking number.
Use Report a Problem so staff can route the request, attach notes, and provide a tracking number.
Municipal Services
Where are meeting agendas posted?
Agendas and minutes are available from the Agendas & Minutes page and linked from calendar entries when available.
Where are meeting agendas posted?
Agendas and minutes are available from the Agendas & Minutes page and linked from calendar entries when available.
Agendas and minutes are available from the Agendas & Minutes page and linked from calendar entries when available.
My Account
How do I change my password?
Use the CAC password reset link from the sign-in screen. Riverton delegates password changes to the CAC account workflow.
How do I change my password?
Use the CAC password reset link from the sign-in screen. Riverton delegates password changes to the CAC account workflow.
Use the CAC password reset link from the sign-in screen. Riverton delegates password changes to the CAC account workflow.
My Account
Why should I keep contact preferences current?
Accurate contact preferences help the borough send billing, alert, permit, and request updates through the correct channel.
Why should I keep contact preferences current?
Accurate contact preferences help the borough send billing, alert, permit, and request updates through the correct channel.
Accurate contact preferences help the borough send billing, alert, permit, and request updates through the correct channel.